Vehicle Recall: If there is any manufacturing defect in your vehicle, then you can directly complain to the Ministry of Road Transport and Highways. The ministry has started a recall port on the transport website, where consumers can register their complaints.
New Delhi: If you have recently purchased a vehicle and there is any manufacturing defect in your vehicle, then you can directly complain to the Ministry of Road Transport and Highways . The ministry has launched a recall portal on the transport website- vahan.parivahan.gov.in , where consumers can register their complaints. The Ministry has started this portal with the aim of helping the vehicle users who are facing the problem of recall.
The ministry has told that if your complaint is of any faulty component or software issue in the vehicle, you can complain about it by visiting this portal.
A big bet
But the condition of the ministry is that you will be able to complain about the defect in your vehicle on the recall portal only when it is less than seven years old.
You have to do
This link- https://vahan.parivahan.gov.in/vehiclerecall/vahan/welcome.xhtml is where you have to go. Here you have to register yourself first, after that you can register your vehicle and defect information.
You can tell here if there is any faulty component or software related problem or if there is any such problem, due to which the problem of road safety arises.
Once your complaint is registered, the ministry will investigate your complaint, analyze the problem, and announce the recall only after considering the defect nature of your vehicle. The National Highway Traffic Safety Administration will investigate the complaint for the ministry.
