Arora shared the horror story on Twitter. He explained how he ordered a packet of bread on Blinkit and had a bad experience with the item
There are many apps which have reduced the stress of going out and buying groceries from the market. Blinkit, Swiggy Instamart, Zepto and many more are the ultimate apps for someone cooking while cooking or simply if they don’t want to haggle with shopkeepers in markets to get a fair price on vegetables. have become a boon to the needs of the times.
However, there are several incidents that have been shared online by users complaining that they have received expired or defective products. But this tweet by Nitin Arora will not only fill you with disgust, it will make you think twice before ordering groceries on a grocery delivery app.
Arora shared the horror story on Twitter. He explained how he had ordered a packet of bread on Blinkit and had a bad experience with the item – a mouse! And it didn’t end here. The rat was still alive after the packet was delivered.
Now don’t know how the rat got trapped inside the packet in the name of ratatouille, but surprisingly the order packer and delivery agent didn’t realize the rat’s presence.
“Most unpleasant experience with @letsblinkit where a live rat was delivered inside a bread packet ordered on 1.2.23. This is worrying for all of us. If there is such a thing in 10 minutes delivery, @blinkitcares. I would prefer to wait for a few hours instead of taking such things.
Most unpleasant experience with @letsblinkit , where alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares I would rather wait for a few hours than take such items.#blinkit #zomato pic.twitter.com/RHNOj6tswA
— Nitin Arora (@NitinA14261863) February 3, 2023
Arora’s post not only featured the shocking bread packet, but also included a screenshot of Blinkit’s shoddy customer service.
However, the company has reacted to the incident in the comment section. He wrote, “Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or order id via DM for us to take a look.”
Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or Order ID via DM for us to look into it. https://t.co/cmvbhHSmuW
— Blinkitcares (@blinkitcares) February 3, 2023
A Twitter user, who was probably present at the spot, also shared a video of the live rat in the comments section.
@letsblinkit @blinkitcares pic.twitter.com/CDCvlWbEor
— Namita Chugh (@ChughNamita) February 3, 2023