IRCTC Special AI Feature: IRCTC has launched a special AI feature, with the help of which you can easily book AI tickets without any hassle.
Indian Railway Catering and Tourism Corporation IRCTC has started a service to provide a great facility to the passengers. Now you can book train tickets by speaking. Actually, Indian Railways has launched an AI chatbot named AskDisha 2.0. With its help, you can book and cancel your ticket by speaking. Apart from this, you can do many other things with the help of this chatbot. Let us tell you about this new service and its use.
What is this new facility
This is a virtual assistant chatbot based on Artificial Intelligence (AI), Machine Learning (ML) and NLP, which allows passengers to book train tickets, as well as cancel, change boarding station, check refund, check PNR status, give offers and answer questions related to many services provided by IRCTC. With its help, for the first time, there is an attempt to make train e-ticket booking very easy. Let us tell you, this will make train ticket booking very fast and easy.
What can you do with it?
You can book train tickets, check PNR status, cancel tickets, get refund, change boarding station, check booking history, view e-tickets, download ERS, print and share e-tickets.
How can you use it?
You can use this chatbot on IRCTC’s app and website. This facility will be available at both places. When you open the IRCTC website, you will see an icon on the right side. You can easily book tickets by clicking on it.
Know about this feature too
You can also use this feature to book Tatkal tickets. IRCTC has added a new feature for passengers, which is called Master List feature. With the help of this feature, the details of the passengers are filled in advance. After this, while booking, you do not have to spend time filling the passenger details and can make payment booking as soon as possible. Using this, the process of Tatkal booking becomes very easy.
Use this feature like this
- For this, first you have to go to the official website of IRCTC.
- In this, go to My Account and select My Profile option.
- Next, the option of Add/Modify Master List will appear, select it.
- Next, enter the passenger’s name, gender, berth etc. and press the submit button.
- After this, your master list will be created.
- While booking, go to My Passenger List and click.
- After this, you can easily book Tatkal ticket by making payment.
