According to the new rules of SBI, the bank will collect Rs 20 as penalty and separate GST from the account holders if the transaction fails due to lack of money.
new Delhi. If you have an account with the State Bank of India (SBI) and you use an ATM card, then this is important news for you. In case of ATM transactions, SBI has issued new rules. You will have to pay a fine if the transaction fails. That is, if you knowingly or unknowingly try to withdraw more money from the ATM, but you do not have that amount in your account, then you will have to pay the penalty now.
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How much will the fine be?
According to new rules of SBI, the bank will collect Rs 20 as penalty and separate GST from the account holders if the transaction fails due to lack of money. Also, levy will be levied on non-financial transactions of India’s largest commercial bank.
What to do to avoid penalty?
If you want to avoid this fine, then you should know the balance in your account. For this you have options like missed call and SMS facility. You can also get information about balance by calling customer care. It is better to always check your balance before withdrawing from ATM. Please tell the
convenience for the customers of Metro City
that SBI allows 8 free transactions to its regular savings account holders in the metro cities. These include free transactions from 5 SBI ATMs and 3 ATMs of any other bank. The bank charges for more transactions.
what to do to file a complaint with SBI?
First you log in to the SBI website, then go to its CMS portal.
Here the customer has to fill his information. Such as account number, complainant’s name, branch code, mobile number, email ID, complaint category, product and service related.
After filling all these details, enter captcha code and then click on submit button.
After successful submission, you will get a complaint number. Through which you will be able to find the status. That is, you will continue to get complete information about the process. You will also get a complaint number through SMS and email.
Your complaint will be investigated and resolved within 7 days. You will also get a message about what action has been taken on your complaint.