RBI has given 1600 and 140 phone number series to banks and financial institutions for financial transactions, marketing calls and SMS. This initiative will provide relief to users from fraud and scams.
New Delhi. These days, the phenomenon of getting fraud calls has become common. You must also be getting such spam calls. You must have also seen news of scamming and fraud on calls these days. To put a full stop to all this, the Reserve Bank of India (RBI) has taken a concrete step. If you are a mobile user, then this news will definitely make you happy. The Reserve Bank of India (RBI) has launched 2 dedicated phone number series for financial institutions to make transaction and marketing calls to their customers. This new initiative has been taken to protect mobile users from fraud.
RBI’s latest notice states that banks will now have to use only phone numbers starting with 1600 for all transaction-related calls. In other words, if you get a call about a transaction or any other financial matter, it should come only from a number starting with 1600. This measure will help people stay away from fraudulent calls.
For marketing calls and SMS
Just like RBI has allotted number series starting with 1600 for banking services, RBI has also allotted phone number series starting with 140 exclusively for marketing calls and SMS notifications to customers. So, if a bank is actually offering you services like personal loans, credit cards or insurance, you can expect them to be from numbers starting with 140.
This step will help users to avoid fraudsters who falsely claim to provide loans or credit cards on behalf of banks. Let us tell you that in the recent past, incidents of fraud online and through calls have increased. Fraudsters extort huge amounts of money from people by claiming to be from the bank. In such a situation, this step of RBI can prove to be a relief to a great extent.
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