Union Minister Jyotiraditya Scindia has made a big statement regarding BSNL 4G service. This statement of the Union Minister will make millions of mobile users of Bharat Sanchar Nigam Limited happy. The government has made a plan to improve the service quality.
BSNL 4G Service: There is good news for millions of users waiting for BSNL 4G roll out. Union Communications Minister Jyotiraditya Scindia has told about the 4G service and its future plans of the government telecom company. The government has completed preparations to roll out BSNL 4G network across the country. The company is currently upgrading the network across the country. Soon, users can get better service quality like private companies. The government has recently released a fund of Rs 6000 crore to upgrade the network. Also, 1 lakh mobile towers are being installed.
Preparation for 4G roll out
Union Communications Minister Jyotiraditya Scindia has shared a video post from his official handle, in which he has told about the preparations of the telecom company to upgrade the service. The Union Minister was telling about the future plan of BSNL during a discussion held at the Public Affairs Forum. He said that at present there are 4 main telecom players in India – Jio, Airtel, Vi and BSNL.
BSNL’s plan to success:
– Wider roll out of the 4G network,
– Attracting and retaining new customers,
– Ensuring customer satisfaction, and
– Successful implementation of Amended BharatNet initiative.@BSNLCorporate pic.twitter.com/dqXZprHSRS— Jyotiraditya M. Scindia (@JM_Scindia) September 18, 2024
Good news for users
Regarding BSNL 4G roll out, the Union Minister said that the main target of the government at this time is to install 1 lakh 4G towers across the country by June next year so that the telecom company’s 8 percent market share can be increased. He also said that considering the number of 2G and 3G users, not everyone in India needs 4G, but the need to change to 4G is increasing, as 4G coverage is already spread to about 98 percent of the districts of India. Users will start getting full BSNL 4G service across the country by June next year. Currently the work of network upgrade is going on.
Jyotiraditya Scindia further said that after the rollout of 4G network, the focus will shift to customer attraction. After the price hike done by private telecom companies, a large number of users have switched to BSNL. The main challenge for us is to retain those users in the network. For this, like private companies, BSNL also needs a Customer Relationship Management (CRM) model so that the customer’s problem can be heard and resolved in real time.
