Passengers at Delhi airport faced a lot of trouble due to delay in flights. Not only this, according to the passengers, the airport staff were also unable to give them the correct information about their flights. Know what is the whole matter?
Problems like flight delays due to weather keep coming up every day at Delhi’s Indira Gandhi International Airport (IGI). Once again, IGI Airport has become a cause of trouble for passengers.
Actually, maintenance of one of the four runways (28/10) of the airport is going on. This repair work started on April 9 and will continue till July. The runway has been closed for this four-month repair work. Due to this, about 200 flights are operating less at the airport every day, due to which the timing of flights has deteriorated and passengers have to wait for a long time.
Passengers’ anger erupted
Expressing their anger on social media, passengers said that the airlines are neither giving correct information nor the staff is aware. Small protests even took place at many gates. Allegations were made against Air India that the number of their staff is less and they are not able to handle the passengers properly.
One user wrote, “Situation at @DelhiAirport is very confusing and chaotic. Flight delays are common but the lack of any accurate information is shocking. @airindia is understaffed and unable to give accurate timings or even locations of flights. Small protests at several gates. Staff is helpless and clueless.”
Confusing n chaotic situation at @DelhiAirport. Flight delays are common, but the lack of information is surprising. @airindia is understaffed n unable to communicate d exact timings or even the locations of flights. Mini protests at many gates. Staff are helpless and clueless.
— Balla Satish-బళ్ల సతీశ్ (@ballasatish) April 11, 2025
Air India responded, “We know passengers are facing inconvenience, we are trying our best to handle the situation. Please send your flight details so we can help you.”
Another user tweeted, “People are standing at gate no. 42C, 42B, 42A and 44A for 6 hours, no information, no AC is working. Same situation everywhere.”
पिछले छ घंटे से लोग फ्लाइट के इंतजार में खड़े हैं @airindia @ysjagan , कोई स्थिति क्लियर नहीं है, ना कोई अनाउंसमेंट, ना ac @PMOIndia , गेट no 42C, 42B, 42A, 44A सब जगह यही हालत है दिल्ली टर्मिनल 3 @DelhiAirport pic.twitter.com/YqZtw3L5rs
— Arvind Kanwar (@kanwararvind) April 12, 2025
Alert ! @AAI_Official @DelhiAirport there is a complete chaos at the Terminal 3 of Delhi Airport. @airindia is not able handle the passenger. If not addressed immediately, it will create a Stampede like situation due to frequent gate change. Look into the matter urgently. pic.twitter.com/1NSE0Xc5hs
— prafulla ketkar 🇮🇳 (@prafullaketkar) April 12, 2025
On Friday, bad weather had added to the problems of Delhi Airport. Due to strong winds and thunderstorms, flights were delayed heavily. According to live flight tracking platform Flightradar24, an average delay of 81 minutes was recorded in arrival and up to 102 minutes in departure. The situation worsened so much that a total of 40 flights had to be diverted between 6:30 pm and 10:00 pm.
Major airlines like Air India and Indigo have issued travel advisories. They said in their advisory that the maintenance will continue till July and hence they should check the flight schedule information before traveling.
The airport has made another big announcement – Terminal 2 will be completely closed from April 15, 2025.
IMD warns of bad weather
The Indian Meteorological Department (IMD) has issued an orange alert for Delhi. The department has advised people to stay indoors, keep windows and doors closed and avoid travelling unless necessary. Wind speed was recorded at 74 km/h at IGI Airport. Winds blew at 70 km/h at Pragati Maidan and 69 km/h at Lodhi Road. The speed was 37 km/h at Najafgarh and 56 km/h at Safdarjung.
