LPG customers have implemented eKYC for LPG gas cylinder holders. After which long queues were seen outside the gas agencies. To remove the inconvenience being faced by the customers regarding LPG eKYC, Leader of Opposition in Kerala Assembly VD Satheesa had written a letter to Hardeep Singh Puri. The Union Minister of Petroleum and Natural Gas has responded to this letter.
LPG gas cylinder: Oil Marketing Companies (OMCs) have implemented eKYC for LPG customers. After e-KYC became mandatory, long queues of customers are being seen at gas agencies. Leader of Opposition in Kerala Assembly VD Satheesa wrote a letter regarding the problems being faced by the customers.
Satheesan wrote this letter to Union Petroleum and Natural Gas Minister Hardeep Singh Puri and urged to remove this inconvenience as customers are facing problems. Now the Union Minister has responded to Satheesan’s letter.
There is no time limit
Hardeep Singh Puri has given a big relief to LPG customers. Hardeep Singh Puri responded to Satheesan’s letter on social media platform X. Puri said that oil marketing companies have implemented eKYC to eliminate fake accounts and crack down on fake booking of commercial gas cylinders.
The process of eKYC has been going on for more than eight months. Puri clearly said that there is no time limit to complete eKYC. This means that customers do not need to worry about eKYC. Puri said that the objective of the eKYC campaign is that only real customers should get LPG service.
EKYC can be done like this too
Hardeep Singh Puri said that customers do not need to go to the gas agency to get eKYC done. They can easily get eKYC done at home as well. Customers can also get eKYC done through the gas agency employee.
- While delivering the LPG cylinder, the gas agency staff will capture the Aadhaar credentials through the mobile app.
- After capturing the Aadhaar credentials, an OTP will be sent to the customer’s registered mobile number.
- After entering the OTP, eKYC will be completed.
Apart from this, customers can also do KYC themselves through the apps of oil marketing companies.
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