UPPCL Now electricity consumers in Uttar Pradesh will get relief from wrong bills. UPPCL has implemented OCR billing system under which bills will be made by taking a photo of the meter. Due to this, readers will not be able to enter arbitrary readings. Consumers will get correct and timely electricity bills. Along with this, a contract worker will also be sent along with the meter reader who will check that the bill is correct.
Electricity Bill Rules: Consumers will no longer receive incorrect electricity bills. Electricity bills will be generated according to the reading in the meter. For this, the department has made arrangements for OCR billing along with probe. Under OCR, electricity bills will be generated only after scanning the meter. Where OCR will not work, electricity bills will be generated through probe. Also, a contractual worker of the department will be present with the reader, who will check whether the electricity bill being generated is correct or not.
Most of the time consumers complain that the reader is making their electricity bills incorrectly. The reader is being shown more. Readers are making electricity bills while sitting at home. Many such complaints reach the officials daily. To ensure that consumers get the correct electricity bill on time, the department started the probe billing scheme a few months ago.
The department implemented OCR billing system
This is a lead, one end of which is connected to the meter and the other end to the mobile. After this, the reading recorded in the meter comes into it and the electricity bill is taken out from the machine and given to the consumers. But in most of the meters, electricity bills were not being generated through probe and the problem of consumers was not being completely solved. Regarding this, the department has implemented the system of OCR billing.
In OCR billing, arbitrary readings cannot be entered by the meter reader in the process of making the bill by taking a photo of the consumer’s meter. The reading and demand coming in the meter will be scanned through the billing app. After this, the consumer’s bill will be automatically generated.
Chief Engineer PK Singh said-
The new OCR billing app has been downloaded by all readers. Readers have been trained on the new billing app process. There will be a huge improvement in billing under this process. Readers will no longer be able to generate bills from home. Bills will be generated only after reaching the site and scanning the meter. This will also curb store reading billing.
