On behalf of UIDAI, it has been informed that a contact center has been set up to deal with queries and complaints related to Aadhaar enrollment, updation and other services. If you have any complaint related to Aadhaar, you can call the toll free number 1947.
Aadhar card is very important in today’s time. For many essential services like PF, it is very important to have an Aadhaar card. Now it is needed from government schemes to household chores as well. Now in many places Aadhaar is also being used as an identity card. In such a situation, if you have any problem related to Aadhaar or you have any problem related to the update, then you can easily reach the problems through e-mail and call to the Unique Identification Authority of India (UIDAI). Know the entire process through which you can communicate your complaint to UIDAI.
UIDAI gave information
All the information about the complaint process has been given by the UIDAI on the website to remove the problems related to Aadhaar. On behalf of UIDAI, it has been informed that a contact center has been set up to deal with queries and complaints related to Aadhaar enrollment, updation and other services. At the Enrollment Center, the Enrollment Operator gives a printed acceptance slip to the Resident after the enrollment process which contains the EID (Enrollment Number). Resident can contact UIDAI contact center on the following channels using EID.
Complaint via phone and email
If you have any complaint related to Aadhaar, you can call the toll free number 1947. Apart from this, complaints can also be lodged through e-mail. You have to mail your problem by writing to help@uidai.gov.in. The officials of UIDAI check this mail from time to time and solve the problems of the people. Grievance cell solves your problems by replying to an e-mail.
Complaint will be registered on website as well
Users can also file Aadhaar complaint on UIDAI website. The process of filing a complaint on the website is something like this –
- First of all, you go to the official website of UIDAI https://resident.uidai.gov.in/.
- Now you have to click on contact and support here.
- After this, you have to enter a 14-digit enrollment number here.
- After this, time will also have to be put along with the day, month and year.
- Now you have to provide your name, email id and mobile number information.
- In the location tab, you have to choose the pin number of your locality and the name of the village / city etc. from the drop down list.
- After this, you have to give the type of complaint, its category and your problem.
- At the end you will have to enter the security code present on the website.
- As soon as you submit the information, your complaint will be filed.
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Make a complaint through post
Apart from phone, email and website, users can also send their complaints through post if they want. But yes, keep in mind that you have to send a hard copy of the complaint to the headquarters of UIDAI. Here the complaints officer checks these complaints. After this, the reply is sent to the users from the headquarters.
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