IRCTC Down: Due to technical problem, there was a problem in booking tickets on the IRCTC app and website, which has now been resolved by the Railways. This means that now online ticket booking can be done.
IRCTC Ticket Booking Issue Resolved: Due to a technical glitch, there was a problem in booking tickets through the Indian Railway Catering and Tourism Corporation website and app, which has been resolved by the Railways. Now passengers can book tickets online from IRCTC mobile app and website. Railway has shared this information on its Twitter handle.
IRCTC has said that the booking problem has now been resolved. IRCTC website irctc.co.in/nget/train-search and Rail Connect app are functional now. In such a situation, passengers who have to book tickets for the journey can now re-book using the app and website. Deeply sorry for the inconvenience caused to the passengers. At around 2.15 pm, the Railways gave information about solving the problem.
Booking issue has been resolved now. https://t.co/Mqkzxbqm1N and Rail connect app is working now. Inconvenience caused is deeply regretted.
— IRCTC (@IRCTCofficial) July 25, 2023
What was the problem in booking the ticket
Sharing information from IRCTC’s Twitter handle on Tuesday morning, it was said that due to technical problems, payment is not being done through IRCTC app and website, due to which passengers are facing problems in booking tickets. Although the Railways had said that Ask disha and IRCTC e-wallet can be used to book tickets.
Additional ticket counter
On behalf of Indian Railways, it was said that after the website was down, extra PRS ticket booking counters were started at railway stations keeping in mind the facilities of the passengers. Railway has requested the passengers that they can book tickets from this counter. Two additional ticket counters have been opened at New Delhi Railway Station. Apart from this, one ticket counter each has been opened at many major railway stations.