Jio down: There was a disruption in the service of India’s number one telecom operator Reliance Jio for three hours. Outgoing, incoming calling service affected. SMS service was also not working. But internet network is working fine.
Jio down: India’s most popular and number one telecom operator Reliance Jio faced outage earlier today and many Jio users had trouble making or receiving calls. Not only that, he was unable to use SMS. Users across the country faced the problem from around 6 am on November 29 and lasted till 9 am.
Unlike some previous outages, the three-hour-long disruption in services resulted in mobile data working fine for most Jio users. Only calling and SMS services were affected. Several users took to Twitter to report the outage. Due to the outage, Jio users using two-factor authentication on various platforms were also unable to receive OTPs.
Update: Jio's SMS services are also down and users cannot send or receive SMS messages at the moment.
This leaves 2FA users on any platform unable to get their OTPs. If you're trying to log in somewhere, use an alternative client (like email) to get your OTP instead. #JioDown pic.twitter.com/fgRRakEgqc
— Chetan Nayak (@chetanoid) November 29, 2022
Jio has not yet given any official statement about the service down. However now the problems are fixed. The cause of the disruption is still not known. Similar outages were reported several times throughout the year. Users reported not being able to use data and calls earlier in 2022 in October, June and February.