Today through this article, we will tell you what is the initiative scheme or DBTL scheme, how LPG gas subsidy is given, what are the reasons for not getting subsidy, where the complainant can file complaint if subsidy does not reach the bank , What is the procedure for filing its complaint online?
LPG subsidy is one of the benefits given by the Government of India to individuals on the purchase of their gas cylinders every month. The government has introduced the initiative scheme, under which the government directly subsidies individuals to their bank accounts. Is given, so as to prevent fraudulent transactions and misuse of subsidies along with easy transfer of funds.
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Once individuals apply for this scheme, individuals have to check the status of their subsidy application to see if they are getting subsidy or not. Individuals are required to provide their Aadhar card details in order to apply for this scheme.
However, despite these measures, many times individuals are not able to get subsidy in their account. There can be many reasons for this happening. But due to these reasons or due to such inconvenience, the tendency of individuals towards the purchase of the initiative scheme starts to decrease.
What to do if there is no subsidy in the bank
- The subsidy has not been received despite the cylinder being delivered – once the cylinder is delivered , it takes 2-3 days for the subsidy to reach the bank account of the individuals. If individuals do not get their subsidy even after this period, they can contact DBTL Complaint Cell.
- The subsidy has been transferred but it did not come to the bank account – if there have been no failed transactions and the amount has been transferred. But if the person has not received, then the person can take his Aadhar card and go to the bank branch. Alternatively, they can link their Aadhaar card to another bank account.
- The transaction has failed – if the subsidy has been sent but it is not visible in the bank account of the person, then he should go to the bank branch with his Aadhaar card and inquire about it.
- Cylinder booked, but LPG subsidy not received – Individuals are advised to wait for 4 days. If subsidy is not available, you can call the toll free number 18002333555. The customer care will help you and all the updates related to the subsidy will be sent to your mobile number.
LPG Subsidy Helpline Number
If you do not get subsidy in the bank, you can also file a complaint online.
- First of all, you have to register your account by visiting the official website of your LPG connection (HP, Indian Gas etc.).
- After that you have to login ID, now you can check the history of subsidy whether subsidy has reached your bank or not.
- If the subsidy has not reached your bank account, then you have to go to the official website of PG Portal to file a complaint. For that you have to click on this link https://pgportal.gov.in/Home/LodgeGrievance, where you can lodge a complaint.
- After that you have to register the line ID here.
- Then login, after which a form will appear in front of you, fill all the details asked correctly and submit it. After which your complaint will be filed. Which will soon be resolved by the government.
