In fact, the post office had prepared a new law ‘Post Office Act, 2023’ in December last year for reforms. Now this law has come into effect.
Post office rules: Now the customer experience of sending mail from the post office and depositing money in savings schemes is going to be more special, as the government has notified new rules under the Post Office Act. The new rules and regulations indicate a departure from the traditional ways of providing postal services for the delivery of people-centric services, as well as opening new avenues of employment through the services provided through post offices. The government gave this information in an official statement. The government said, ‘The new rules have been prepared with the goal of ‘Postal Service Public Service’. It aims to simplify the language of the rule and advance the vision of ‘minimum governance, effective government’ and ‘self-reliant India’.
The Department of Posts has initiated legislative reforms and prepared a new law ‘Post Office Act, 2023’ in December last year. The Act came into effect in June this year.
What is special in the new rules
The Post Office Rules, 2024 have been designed to enable the services provided by post offices. This includes opening new avenues for the department and generating employment through the services that can be provided through the post office. It will focus on providing access for the supply of people-centric services even in remote areas in collaboration with public and private entities.
The rules also have future aspects of digital addresses and digital modes of payment of postage or other charges. It recognizes government work in relation to the issuance of postage stamps including stamps in digital form and enabling provision for grievance redressal.
According to the statement, “To take this initiative forward, a new set of subordinate laws i.e. Post Office Rules, 2024 and Post Office Regulations, 2024 have also been prepared under the Post Office Act, 2023. The Government of India has notified the subordinate laws through the Official Gazette and they have come into effect from December 16, 2024.
The statement said that these rules do not contain punitive provisions. The Post Office Regulations, 2024 cover the details and operational aspects of the products and services offered by the post office across the country and also include enabling provisions for insurance and financial services offered through the post office network.
