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Railway Rules: General ticket booked through UTS app can be cancelled? know how to get refund

Using the UTS mobile application, one can easily get platform tickets and general coach tickets without standing in line. But do you know how these tickets can be cancelled?

UTS Mobile App: Crores of passengers travel by Indian Railways every day. Some of these passengers travel in reserved coaches while many travel in general coaches. Railways has launched UTS mobile application to save passengers traveling in general bogies from the crowd at ticket counters, so that they can easily get platform tickets and general coach tickets without standing in line. But do you know how these tickets can be cancelled? Let’s know everything about this.

What is UTS app?

The full form of UTS App is Unreserved ticketing system app. It provides the facility of booking tickets easily from home. With its help, you can book unreserved tickets from your phone itself. Along with this, if there is a long queue at the ticket counter, then you can also buy platform tickets from this app. This app is available to you on Apple’s App Store and Google’s Play Store.

Can the ticket booked from UTS app be cancelled?

According to the official website of the Railways, passengers cannot cancel paperless tickets under any circumstances. However, paper tickets can be cancelled under certain conditions.

Railways said that there are two rules of Railways for cancelling paper tickets. If you have booked a ticket through mobile application and have not printed it from the kiosk machine present at the station, then it can be easily cancelled from the mobile application.

If you have printed the ticket from the kiosk machine present at the station, then it can be cancelled by going to the UTS counter within the next one hour. In both these cases, you do not get a cash refund, rather after deducting the fixed charge, the remaining amount is added to your UTS wallet as a top up and deposited in the bank account.

How will the ticket be cancelled?

If you have taken a paper ticket from the UTS application and have not printed it, then you can cancel it by going to the UTS mobile application

Book tickets like this

  • First of all download UTS App from play store.
  • After this install the app on your phone.
  • After installation you will have to enter your personal details.
  • After this register UTS mobile app with your number.
  • After this you will have to add some money in the wallet of UTS App.
  • After this select the station you want to reach.
  • After selection you will see the option of get fare.
  • Select it and make payment.
  • After this you will see the ticket in this app.
Shyamu Maurya
Shyamu Maurya
Shyamu has done Degree in Fine Arts and has knowledge about bollywood industry. He started writing in 2018. Since then he has been associated with Informalnewz. In case of any complain or feedback, please contact me @informalnewz@gmail.com
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