According to the RBI, there is not much refund on the notes below 50 rupees. All banks have been authorized to exchange and accept soiled banknotes for full value.
The Reserve Bank of India (RBI) has imposed terms and conditions on soiled and mutilated banknotes. On the basis of these conditions, banks have to refund customers for dirty and mutilated banknotes.
People often have many types of questions about dirty and mutilated banknotes. One such question is: what happens if dirty and mutilated banknotes are not found payable? All banks have been authorized to exchange and accept soiled banknotes for full value.
All branches of banks have to exchange mutilated banknotes (which are valid currency) and pay the price for it. On the other hand, if the bank is found not payable, the bank notes are kept by the receiving bank and sent to the Reserve Bank of India where they are destroyed.
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Refuse to take bank notes that are intentionally torn: Sometimes it happens that a note is torn carelessly or sometimes people intentionally tear it. RBI has given clear instructions to the banks not to accept any value of such value, which the customer has intentionally torn. RBI and other banks easily detect the difference between a deliberately torn note and an accidentally torn note. According to the RBI, there is not much refund on the notes below 50 rupees.
