Samsung has launched a new pick-up and drop service for mobile devices in the country as part of its contactless services. Customers visiting Samsung service centers can opt for Drop Only service to have their mobile device delivered at home. This pick-up and drop service for mobile devices has been started in 46 cities.
New Delhi. In Coronavirus cases in India, avoid getting out as little as possible. Unless very important work is done, do not leave. Stay home and stay safe … This is the only way we can succeed in breaking the chain of corona infection. In view of this, now India’s most trusted consumer electronics and smartphone brand Samsung (Samsung) has launched a new pick-up and drop service for mobile devices in the country under its contactless services.
Customers visiting Samsung service centers can opt for drop only service to have their mobile device delivered at home. This feature will ensure that Samsung smartphone and tablet customers do not have to leave their homes except for the safety and comfort of home.
This facility will be available in these 46 cities
This pick-up and drop service for mobile devices has been started in 46 cities, including Delhi, Gurgaon, Mumbai, Kolkata, Chennai, Pune, Bangalore, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Dehradun, Guwahati, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolhapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur, Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, Vijayawada and Visakhapatnam. This service will be provided for areas located outside the non-containment zone falling within the limits of the municipal area of these cities. Here the curfew rules will be followed.
Servicing
customers of these devices will be able to register for their Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note and Galaxy Fold series smartphones as well as tablets. Employees involved in the pick-up and drop of the device from customers’ homes will follow all security protocols.
For this facility, at least Rs 99 will
be charged for the repair of the mobile device. Consumers can pay for this service through various digital payment options.
what did the company say?
Sunil Katinha, Vice President, Customer Service, Samsung India said, “Our top priority at Samsung is the well-being of the customers and we are committed to take every necessary step to provide convenience to them and their families.” In this difficult time, the new pick-up and drop and only drop service will allow customers to get the mobile device serviced without having to leave their home. We believe that our wide service network and many contactless service options provide better convenience to our customers. Providing will help us stay connected.
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