Waiting Ticket Cancellation Charges: Railways has given great relief to the passengers. In case of cancellation of waiting and RAC tickets booked through IRCTC website, there will be no deduction of huge amount in the name of convenience fee. Now only Rs 60 cancellation fee per passenger fixed by the Railways will be levied on such tickets.
Waiting Ticket Cancellation Charges: Railway passengers have got a big relief. In case of cancellation of waiting and RAC tickets booked from IRCTC website, there will be no deduction of huge amount in the name of convenience fee.
Now only a cancellation fee of Rs 60 per passenger fixed by the Railways will be levied on such tickets. On the complaint of Giridih’s social cum RTI activist Sunil Kumar Khandelwal, Railways has decided to provide this relief to the passengers. This will provide relief to the people of the entire country.
Khandelwal had sent a letter to the railway administration on April 12 regarding the arbitrary fee being charged by IRCTC for ticket cancellation. In this he had said that if the waiting tickets booked through IRCTC website are not confirmed, the Railways itself cancels those tickets. Also a large part of the amount paid by us is deducted as service charge.
IRCTC action after complaint
For example, it was said that if a waiting ticket is booked for Rs 190, if the ticket is not confirmed, then the Railways refunds only Rs 95. In the light of this complaint, IRCTC has taken this major action.
The Managing Director of IRCTC has informed Khandelwal on April 18 that the policy, decisions and regulations related to ticket booking and refund are the subject of Indian Railways (Railway Board). IRCTC is bound to follow the rules and regulations framed by the Railways.
He has further said that in case of fully waitlisted, RAC ticket clerkage charges, a cancellation charge of Rs 60 per passenger will be levied as per Indian Railways rules. The Managing Director of IRCTC has greatly appreciated Khandelwal’s suggestion.
Also expressed gratitude to him for bringing the matter before the Railway Administration. Here, Khandelwal has expressed gratitude to the railway administration for taking cognizance of the matter and taking immediate action.
