If you have been issued a wrong challan, you can avoid paying the fine by contacting the traffic police helpline and giving information about it.
Nowadays, instead of stopping the rule breakers, the traffic police takes photographs from the traffic app and issues e-challan. In such a situation, many people remain unaware that they have violated traffic rules. Later, when they receive a message on their mobile, they come to know that the challan has been deducted. Many times people also complain that their challan has been issued without any mistake and they have to pay fine without any reason. So now you can file a complaint against it sitting at home.
How to complain online?
The Ministry of Road Transport and Highways has also given a facility to the people to complain about the issuance of wrong traffic challan, where the complainants can register their complaints. Which we are going to call step boy spat.
Step 1: First of all, go to the official traffic site of the Ministry of Road Transport and Highways echallan.parivahan.gov.in/gsticket/.
Step 2: As soon as the link opens, you will see a link for the complaint, where you have to click.
Step 3: After visiting this link, you have to log in to your account. Where you will have to enter all the information correctly including your name, your number, your challan number, which you would have received on your registered mobile number.
Step 4: After filling all the required information, you will have to upload the proof of e-challan complaint. For this, use the upload option and fill the captcha code correctly.
Step 5: Once the uploading process is completed, you have to finally click on the submit button. Now your complaint has been registered.
There is no charge of any kind in this entire process.
E-mail and helpline number also
Apart from registering the complaint on the helpline, you can also send your complaint through e-mail. You can send your complaint to Delhi Traffic Police’s email id info@delhitrafficpolice.nic.in. You can also register your complaint on the control room of Delhi Traffic Police on these numbers 11-2584-4444,1095.
How to track complaint status
After the complaint made by you, the traffic police department will investigate the e-challan complaint submitted. You can check its status on the complaint system.
- First of all, you have to open the Transport Grievance Ticket Status
- 2. Then, open the webpage https://echallan.parivahan.gov.in/gsticket/ in your browser
- Click on the tab written ‘Ticket Status’
- Provide your e-ticket or e-challan complaint number and fill the captcha code
- Now click on ‘Status Check’
- You will get the latest update of the complaint on the screen
For the convenience of the people, now the traffic police is also sharing a format through social media, in which it has been told how people can send their complaint in case of wrong challan.
