NPCI new rules from 1 April: NPCI has changed the rules related to payments from April 1. According to the new rules, the UPI ID linked to an inactive mobile number will also become inactive.
NPCI new rules from 1 April: National Payments Corporation of India (NPCI) has recently issued new guidelines on numeric UPI ID solution with the aim of enhancing customer experience for payments related to UPI number. The new guidelines will be effective from April 1. It will be mandatory for UPI member banks, UPI apps and third party providers to follow these new guidelines.
These UPI users will not be able to do transactions
According to the new guidelines, the UPI ID linked to the inactive mobile number will also become inactive. If the mobile number registered with the bank of a UPI user is inactive for a long time, then the user’s UPI ID will also be unlinked and the user will not be able to use the UPI service.
Registered mobile number has to be kept updated
In such a situation, every user using UPI service will need to ensure that the mobile number registered with his bank is active. UPI service can be used without any problem only if the bank records are kept updated with the correct mobile number. There may be problems regarding UPI service related to inactive or reassigned mobile numbers.
These things have to be kept in mind
According to the rules of the Telecom Department, if disconnected, the mobile number can be assigned to a new user after 90 days. If a customer’s mobile number is not being used for calls, messages or data, then such numbers are deactivated by telecom providers. These numbers are called recycled or churned numbers.
What is NPCI’s new guidelines
Under the new guidelines, the user’s bank-verified mobile number will work as the user’s UPI identifier. With which the user can use different UPI apps. On the other hand, banks and UPI applications will also need to update their mobile number records every week to avoid errors caused by recycled or modified numbers.
Applications will need to obtain permission from users before assigning numeric UPI IDs. Users will need to actively opt in for this feature, the default setting is opt out. In case there is some delay in NPCI verification, UPI applications can temporarily resolve numeric UPI ID issues internally. These cases will need to be documented and reported to NPCI every month for monitoring purposes.
